University of Toronto

Transcript Centre

Postal Strike:

In the event the postal services across Canada will be suspended on September 26, 2018.  The University of Toronto Transcript Centre (UTTC) will be unable to mail transcripts via Canada Post.

Transcripts sent by Campus Mail addressed to Faculties/Divisions within the University of Toronto will continue to be delivered without interruption.

The information below outlines alternate methods of ordering and delivering transcripts during a strike.

Frequently Asked Questions (FAQ)

Q) What alternate delivery options are available during the postal strike?

Currently, there are two other methods to order transcripts.

  1. Courier Service – The UTTC uses FedEx couriers. Students can order and pay online directly through rosi.utoronto.ca or by e-mail by submitting a transcript order form found at transcripts.utoronto.ca or in person at UTTC.

For Courier charges, please refer to Cost of Transcripts on this site

  1. Pick-up – Also ordered online through rosi.utoronto.ca, by e-mail, submit a transcript order form found at this site transcripts.utoronto.ca or in person at UTTC

Requests can be made to pick up transcript/s in person at any of our three campuses. Written permission from the student is required if someone other than the student is picking up a transcript. Complete the third party pick authorization found at this site transcripts.utoronto.ca

Q) What about orders sent by mail?

If you choose to send your transcript via Canada Post/mail, instead of one of the options above, your transcript order will be retained at the University of Toronto Transcript Centre and mailed out as quickly as possible after the strike has concluded. If you require delivery in a timely manner, we recommended using Option #1, Courier Service, during the postal strike.

Q) For any mail orders already placed, can they be changed to a different delivery method?

Any transcript orders placed by 12:00 pm on September 25th, 2018 will be processed and delivered to the Canada Post Box; information about the status of mail in the Canada Post system during the strike may be found on the Canada Post website.

Orders placed after 12:00 pm. on September 25th, 2018 with a mail delivery option selected, will remain at the UTTC until the Labour disruption is resolved. When the strike is over, the UTTC will mail out all retained transcripts. Therefore, as noted, for timely delivery, the Courier option is recommended.

If you would like to change the delivery method of an order placed after 12:00 pm. on September 25th, 2018, you may switch from mail delivery to the Courier Service without submitting a new transcript request as these are retained at the UTTC to be mailed out when the Labour disruption is resolved.

For assistance with your order or any other inquiries, please email the UTTC at transcripts@utoronto.ca. or contact Mrs. Sana Kawar, Manager University of Toronto Transcript Centre by e-mail at sana.kawar@utoronto.ca or by telephone 416-946-5338.

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University of Toronto Transcript Centre (UTTC)
Enrolment Services 
172 St. George Street
Toronto, Ontario
M5R 0A3

Hours of operation:

Monday, Wednesday, Thursday and Friday: 9:30 a.m. to 4:30 p.m.

Tuesday: 1:00 p.m. to 6:00 p.m.

Telephone Inquiries:
Monday, Wednesday, Thursday and Friday: 9:30 a.m. to 4:30 p.m.

Tuesday: 1:00 p.m. to 4:30 p.m.

Telephone: 416-978-2190

Methods for ordering transcripts

There are two options for ordering a University of Toronto transcript. These options are available to both current students and alumni of the University of Toronto.

How to order a transcript

On-line via ACORN/ROSI-RAT (The Alumni Transcript Service). – fastest method

Transcript order form – in person/regular mail/email